A message regarding COVID-19

18 September 2020

This week, the Victorian State Government has announced that elective surgery will resume in Melbourne Metropolitan region on September 28.  It is expected that dental practices will also be able to resume non-urgent procedures and treatment from that day.

Please contact us if you are currently on our waiting list to schedule your elective surgery. 

We will continue to maintain a COVID-safe practice for our staff and patients throughout this period and will continue to offer telehealth consultations where appropriate for consultations and reviews. 

Listed below are details on our COVID-safe practice.

Scheduling appointment

  1. To service your individual needs we offer telehealth consultations via video or telephone as an alternative to Face-to-Face consultations.

  2. Patients wishing to attend Face-to-Face consultations will be asked COVID screening questions to determine your risk​.

  3. Patient registration form will be emailed to you for yo to complete and return to us prior to your appointment.

  4. Please let our staff know if you require an urgent appointment due to pain, traumaswelling or a suspected cancer issue.

Your appointment

  1. At some clinics, you will be asked to wait in your car until you are ready to be seen to minimise your contact with other people. 

  2. In accordance with regulations by the Victorian government, please wear a face mask.

  3. Upon entry, please sanitise your hands with the available sanitisers in the reception.

  4. We ask that you maintain social distancing of 1.5m from the reception desk.

Your procedure

  1. To minimise the number of visits, we will endeavour to offer local anaesthetic procedures to be done on the same day as the initial consultation. (Pending review of medical history and xrays)

  2. The accompanying person cannot be in the procedure room unless the patient is a minor or requires assistance.

  3. For procedures done at hospital under general anaesthetic, the current restrictions on elective surgery is expected to be lifted on September 28. We are still able to carry out urgent procedures for relief of pain, infection, trauma or pathology.

  4. Please note all elective procedures done in the clinic and hospital will require patients undergo a COVID screening test.

My team and I will help you navigate through your treatment. Please do not hesitate to contact us through this website or phone.

Stay well and take care........

Felix

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© 2020 by Felix Sim.